Description

You will lead Site Reliability Engineering for eCommerce services, owning the reliability, performance, and deployment pipelines.

This role is on-site.

Responsibilities

• Define and enforce SLIs, SLOs, and Error Budgets for all eCommerce services.
• Architect resilient multi-AZ, multi-region AWS deployments for zero-downtime operations.
• Own and evolve Jenkins-based CI/CD pipelines for microservices on Kubernetes/EKS using GitOps workflows.
• Automate infrastructure provisioning using CloudFormation, Terraform, and AWS CDK.
• Manage Akamai CDN configuration, caching strategies (Redis/Memcached), and Splunk APM dashboards.

Required Skills

• 8+ years of experience in Site Reliability Engineering or DevOps.
• Deep expertise in AWS core services including EC2, EKS, RDS, S3, CloudWatch, IAM, VPC, and KMS.
• Production operations with Kubernetes and Amazon EKS, including Helm and HPA/VPA.
• Proficiency in Infrastructure as Code: CloudFormation, Terraform, and AWS CDK.
• Experience with CI/CD pipeline design and optimization using Jenkins.
• Knowledge of Splunk APM and Splunk Cloud for dashboards and alerting.
• Understanding of security best practices including PCI-DSS compliance, IAM least-privilege, and container security scanning.
• Experience with distributed caching using Redis and Memcached.

Preferred Skills

• Experience with OpenTelemetry for distributed tracing across microservices.
• Background in chaos engineering and game-day planning.
• eCommerce platform domain expertise at scale.

Key Skills

Education

Bachelor's degree