Description

You will deliver 24x7x365 remote support for customer Compute and Network environments in Bangalore. You own incident resolution, focusing on root cause analysis, prevention, and ticket elimination.

Responsibilities

• Execute operating system and runtime patching and hardening for RedHat Linux, Kubernetes, AKS, and ESXi environments.
• Apply patching and hardening to networking equipment including Palo Alto Firewalls, F5 Loadbalancers, Arista Switches, and Web Application Firewalls.
• Manage Business Continuity and Disaster Recovery activities, including quarterly site-to-site failover validation and tabletop exercises.
• Handle incident fault isolation, repair, and generate root cause analysis summaries.
• Produce compliance documentation, including PCI data creation, request collection, and delivery.

Required Skills

• 5+ years of experience in Site Reliability Engineering or Network Operations.
• Hands-on expertise with Linux, Puppet, and Terraform.
• Strong knowledge of Kubernetes, Azure Kubernetes Service (AKS), and Azure Container Registry.
• Experience with Azure services: Key Vault, Storage Account, Event Hub, Cosmos DB, Elastic Search, and MySQL/Azure SQL.
• Proficiency in managing Palo Alto Firewalls and F5 Loadbalancers.
• Ability to troubleshoot complex network and compute issues in a high-availability environment.

Preferred Skills

• Experience with PagerDuty, ICM, Grafana, and Prometheus.
• Proficiency in Python and NodeJS for automation.
• Familiarity with GitLab for CI/CD workflows.

Key Skills

Education

Any Graduate