Description

You will architect, troubleshoot, and optimize complex customer problems within a SaaS environment.

This role is on-site.

Responsibilities

• Architect and resolve intricate technical issues involving Reltio data management and large-scale enterprise systems.
• Mentor customer engineers through technical reviews, pair problem solving, and knowledge sharing.
• Collaborate with Product Development and Engineering to prioritize bug fixes and influence product improvements.
• Act as the point of escalation for critical problems, providing technical guidance to resolve complex customer issues.

Required Skills

• 8+ years of programming experience in Java, JavaScript, or Python.
• 8+ years of experience developing Master Data Management (MDM) software with full lifecycle implementations in Reltio Cloud or similar platforms.
• 8+ years of experience with enterprise-focused applications including data management, analytics, and big data platforms.
• Hands-on experience with Public Cloud services including AWS, GCP, or Azure.
• Proficiency with MDM, Snowflake, and analytical storage technologies.
• Strong experience debugging Java server-side applications using logs and thread dumps.
• Knowledge of REST APIs and tools such as Postman and Curl.
• Experience with NoSQL databases like Cassandra and DynamoDB.
• Deep understanding of object-oriented design (OOD), data structures, and algorithms.

Preferred Skills

• Experience with observability and monitoring tools such as Splunk or logDNA.

Key Skills

Education

Bachelor's degree