Description

Lead program direction, planning, execution, and launch of platform upgrades for early adopter customers.

Responsibilities

• Manage multiple projects and cross-functional teams to ensure successful implementations and maintain program timelines.
• Design reusable templates and artifacts to streamline project management across teams.
• Translate technical platform service requirements into actionable commits for the Product team.
• Troubleshoot and triage risks and issues to mitigate delays and drive technical discussions.
• Act as the primary point of contact for the Platform Program, providing regular updates to stakeholders.

Required Skills

• 10+ years of deep program management experience in SaaS software platforms.
• Strong technical aptitude with a deep understanding of software development and platform services.
• Proficiency using Jira for program tracking and management.
• Experience working with global teams, including flexibility for early morning or late evening calls.
• Strong communication skills to engage with Engineering, Product Delivery, and Product Marketing.
• Bachelor’s Degree.

Preferred Skills

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certifications.
• Exposure to Salesforce or existing knowledge of Conga products.

Key Skills

Education

Bachelor’s Degree