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Q1 Technologies  Inc Logo
Storage Admin

Q1 Technologies Inc

 

Dallas, TX 75342, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Administrator
Tenure: No Preference/Any
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Description

You will manage storage infrastructure and lead technical escalations for the operations team.

This role is on-site.

Responsibilities

  • Guide the L2 operations team through BAU issues and manage all engineering escalations.
  • Act as the primary point of contact for major incident escalations and vendor coordination.
  • Perform architecture reviews to assist application teams in transitioning to container or cloud environments.
  • Mentor and train L3 operations members while updating or creating new SOPs.
  • Evaluate and implement new technologies in collaboration with vendors.

Required Skills

  • 5+ years of experience in storage administration or related operations.
  • Experience managing L2 and L3 operations support teams.
  • Proven ability to handle BAU issues and major incident escalations.
  • Competency in asset and competency development, including SOP creation.
  • Ability to communicate technical concepts to non-technical audiences.
  • Experience performing architecture reviews for cloud and container transitions.
  • Ability to work with virtual and in-person teams under deadline pressure.

Preferred Skills

  • Any Graduate degree.

Education

Any Graduate

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