Description

You will provide technical support to enterprise customers for Lenovo ThinkSystem DE, DM, DG, and DS storage products.

Responsibilities

• Identify, diagnose, replicate, and resolve complex technical storage issues.
• Manage volumes, LUNs, groups, and various storage features.
• Perform topology management, including installation and debugging.
• Collaborate with customers, partners, and support personnel to resolve performance and debugging issues.
• Document technical procedures and findings.

Required Skills

• 5+ years of experience in Enterprise Storage, Virtualization, Hybrid Cloud, All-Flash Storage, Software-defined/Object Storage, or Data Protection.
• Expertise in Block, File, Object, and Page (NVMe) storage.
• Proficiency with DAS, SAN, and NAS systems.
• Experience with Fiber Channel, iSCSI, Ethernet, and NVMe protocols.
• Knowledge of high availability, clustering, RAID, and DDP groups.
• Technical proficiency in Linux, VMware, vSAN, and Windows Server OS.
• Hands-on experience with Kubernetes, Storage OS, SANtricity, SVC, Rest API, and Python.
• Competence in networking, OS stacks, and multipath configurations.
• Fluency in English and one of the following: German, French, Spanish, or Italian.

Preferred Skills

• NCTA, NCDA, or NCIE storage certifications.

Key Skills

Education

Any Graduate