Description

Resolve complex network and security issues while generating and validating high-quality content for grading and live chat support.

This role is on-site.

Responsibilities

• Resolve technical queries related to f5, WAF, and firewall configurations.
• Generate and validate content for grading and live chat interactions.
• Maintain high QA scores through accurate and timely responses.
• Provide subject matter expertise on network security protocols and tools.

Required Skills

• 5-7 years of experience in network and security domains.
• Deep expertise in f5 BIG-IP and WAF (Web Application Firewall).
• Strong knowledge of firewall technologies and troubleshooting.
• Ability to deliver quality content under QA validation metrics.
• Excellent communication skills for live chat support.
• Any Graduate degree.

Key Skills

Education

Any Graduate