Description

You will support corporate customers with technical issues related to Microsoft software products, using trace analysis, source code, and debugging tools to develop solutions.

This role is hybrid.

Responsibilities

• Analyze problems and write code to develop solutions using trace analysis and debugging tools.
• Manage critical issues by setting expectations, devising action plans, and communicating professionally.
• Coordinate resources from other groups to resolve complex customer issues.
• Create advanced technical content, including Knowledge Base articles, samples, and whitepapers.
• Represent Microsoft in communications regarding identified software problems.

Required Skills

• 10+ years of industry programming experience building and troubleshooting web applications.
• Deep knowledge of the .NET Framework, ASP.NET, VB.NET, and IIS web servers.
• Working knowledge of Visual Studio.
• Understanding of end-to-end HTTP request handling, including headers and cookies.
• Proficiency in HTML and CSS.
• Experience with PHP, Node.js, Java, or JavaScript.
• Familiarity with MVC frameworks, specifically ASP.NET MVC.
• Ability to troubleshoot complex web application issues in ambiguous environments.

Preferred Skills

• Experience with WordPress or Joomla.

Key Skills

Education

Any Graduate