Description

You will provide onsite L2/L3 technical support for enterprise applications built on .NET and Java.

Responsibilities

• Act as the primary onsite point of contact for customer issues and escalations.
• Resolve technical issues related to .NET Framework 4.0, ADO.NET, Entity Framework, and core Java.
• Troubleshoot web applications hosted on IIS and Java application servers like Tomcat or JBOSS.
• Manage database maintenance and performance tuning using SSMSS, SQL Server, Oracle, Redshift, or PostgreSQL.
• Perform Linux-based service troubleshooting and manage Samba shares.
• Coordinate with offshore teams and support data operations using J Shuttle and Shamba.

Required Skills

• 10+ years of experience in technical support or application engineering.
• Proficiency with .NET Framework 4.0, ADO.NET, and Entity Framework (EF).
• Strong experience with SQL Server, SSMSS, Oracle, Redshift, and PostgreSQL.
• Hands-on experience with IIS and Java application servers such as Tomcat or JBOSS.
• Ability to troubleshoot Linux environments using shell scripting (Bash or equivalent).
• Experience managing and troubleshooting Samba shares.
• Working knowledge of J Shuttle and Shamba.
• Basic understanding of Informatica and ETL processes.
• Strong debugging, analytical, and independent customer communication skills.

Key Skills

Education

Any Gradute