Description

What's the Job?

• Provide onsite technical support to Corporate employees for hardware and software issues.
• Assist with troubleshooting and resolving issues related to Windows, Mac, and Linux operating systems.
• Manage and document support requests through a ticketing system, ensuring timely resolution.
• Support AV systems, teleconferencing, and presentation equipment to facilitate smooth communication.
• Collaborate with team members to escalate and troubleshoot complex system or network outages, minimizing downtime.

What's Needed?

• Minimum of 2+ years supporting Windows, Mac, and Linux operating systems in a corporate environment.
• Experience working in helpdesk or desk-side support roles.
• Strong verbal communication skills to effectively interact with technical and non-technical staff.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• High school diploma or equivalent; associate degree in Computer Science or related field preferred

Key Skills

Education

Any Graduate