Description

You will provide onsite technical support to corporate employees for hardware and software issues.

This role is on-site.

Responsibilities

• Troubleshoot and resolve issues related to Windows, Mac, and Linux operating systems.
• Manage and document support requests through a ticketing system to ensure timely resolution.
• Support AV systems, teleconferencing, and presentation equipment to facilitate smooth communication.
• Collaborate with team members to escalate and troubleshoot complex system or network outages.

Required Skills

• 2+ years supporting Windows, Mac, and Linux operating systems in a corporate environment.
• Experience in helpdesk or desk-side support roles.
• Strong verbal communication skills for interacting with technical and non-technical staff.
• Ability to work independently and as part of a team with flexibility and adaptability.

Preferred Skills

• Associate degree in Computer Science or related field.

Key Skills

Education

Any Graduate