Description

Install, maintain, and troubleshoot desktop computers, peripherals, software, and related systems in a managed environment.

This role is on-site.

Responsibilities

• Resolve hardware, software, and user permission issues in a timely manner.
• Perform routine hardware maintenance to ensure optimal system performance.
• Support Windows XP/7 and Server operating systems.
• Assist with basic user-level support for Macintosh OS X and Linux/UNIX systems.
• Maintain network connectivity including Ethernet and TCP/IP.

Required Skills

• 5+ years of relevant work experience in IT support or related fields.
• Detailed knowledge of PC hardware, software troubleshooting, and basic computer concepts.
• Experience supporting Windows and Server operating systems.
• Solid understanding of networks including Ethernet, TCP/IP, and Windows Server networking.
• Ability to support Macintosh OS X and Linux/UNIX at a user level.

Preferred Skills

• Microsoft MCSA/MCSE, Apple ACMT/ACSP, or Cisco CCNA certifications.
• Bachelor’s degree or equivalent practical experience.

Key Skills

Education

Any Graduate