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Support Engineer

MediIT

 

Malvern, PA, USA

Posted On: 15+ days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

You will own the production support and incident management for cloud-native applications, ensuring system stability and performance.

This role is on-site.

Responsibilities

  • Manage production incidents and troubleshoot issues across AWS infrastructure and Linux environments.
  • Develop and maintain Python scripts for automation and operational efficiency.
  • Support PySpark applications and validate data integrity using SQL.
  • Monitor system health using CloudWatch and optimize cloud operations.
  • Track and resolve tickets using ServiceNow and Jira.

Required Skills

  • 10+ years of experience in technical support or cloud operations.
  • Strong proficiency in AWS services including EC2, S3, IAM, CloudWatch, Lambda, and VPC.
  • Hands-on experience with Python scripting and automation.
  • Proficiency in Linux/Unix administration.
  • Experience with PySpark application support.
  • Knowledge of SQL for data validation and troubleshooting.
  • Familiarity with ticketing systems like ServiceNow and Jira.
  • Understanding of Agile methodologies.

Preferred Skills

  • AWS Certifications.
  • Experience with DevOps and CI/CD pipelines.
  • ITIL certification or Agile experience.

Education

Any Gradute

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