Description

You will serve as the escalation point for complex technical issues involving Python applications and MongoDB databases.

Responsibilities

• Diagnose, analyze, and resolve production incidents to ensure minimal downtime and data integrity.
• Develop and maintain scripts and tools for monitoring, automation, and reporting.
• Document troubleshooting steps, solutions, and best practices for knowledge sharing.
• Participate in on-call rotation and provide timely responses to critical incidents.
• Collaborate with development teams to identify root causes and implement long-term solutions.

Required Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in L3 support or similar roles.
• Strong proficiency in Python programming and experience with FastAPI framework and scripting.
• In-depth knowledge of MongoDB.
• Experience with monitoring tools, log analysis, and incident management.
• Familiarity with ETL processes and data streaming concepts.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with cloud platforms (AWS).
• Familiarity with CI/CD pipelines and DevOps practices.

Key Skills

Education

Bachelor's degree