Description

Lead technical support for an active trading environment, engineering and sustaining end-user systems and applications.

Responsibilities

• Engineer, deploy, and maintain desktop solutions and management tools throughout their lifecycle.
• Install, configure, and test operating systems and hardware to optimize performance.
• Support VOIP and SIP video conferencing technologies.
• Mentor technology professionals and collaborate on Microsoft-based solutions.
• Manage technical projects to ensure milestones and target completion dates are met.

Required Skills

• 6+ years of enterprise infrastructure experience supporting end-user systems.
• 2+ years engineering and implementing end-user systems in an enterprise environment.
• Administration-level knowledge of Microsoft Operating Systems, Azure Active Directory, and Office 365.
• Strong proficiency in PowerShell for system management.
• Fundamental knowledge of IP networking, routing, and system security.
• Experience with MDM/MAM solutions.
• Familiarity with desktop and server hardware performance optimization.
• Ability to perform night and weekend on-call work and light travel.
• Physical ability to lift and carry equipment up to 50 lbs.

Preferred Skills

• Programming or scripting knowledge in Python, Visual Basic, or VBScript.
• Experience with Unix/Linux, specifically RHEL and CentOS.
• Familiarity with JIRA, Confluence, Windows Deployment Services, or SCCM.

Key Skills

Education

Bachelor’s Degree