Description

Lead technical support efforts in an active trading environment, focusing on engineering, deploying, and sustaining end-user systems and applications.

Responsibilities

• Engineer, deploy, and sustain desktop solutions and applications for end-users.
• Install, configure, test, and maintain operating systems, application software, and management tools.
• Mentor and collaborate with technology professionals to deliver Microsoft-based solutions.
• Manage technical projects, tracking milestones and target completion dates.
• Support applications, desktops, and scripts throughout their full lifecycles.

Required Skills

• 6+ years of progressive enterprise infrastructure experience supporting end-user systems.
• 2+ years of experience engineering and implementing end-user systems in an enterprise environment.
• Administration-level knowledge of Microsoft Operating Systems, Azure Active Directory, and Office 365.
• Strong proficiency in PowerShell for system management.
• Experience with Active Directory and Windows Operating Systems.
• Fundamental knowledge of IP networking, routing, and system security.
• Proficiency in VOIP and SIP video conferencing technologies.
• Bachelor's degree, preferably in Management Information Systems or Computer Sciences.

Preferred Skills

• Programming knowledge in Python, Visual Basic, or VBScript.
• Experience with imaging solutions like Windows Deployment Services or SCCM.
• Understanding of Unix/Linux (RHEL/CentOS) and configuration management tools like Ansible.

Key Skills

Education

Bachelor's degree