Description

You will provide technical support and systems analysis to resolve software and hardware inquiries.

This role is on-site.

Responsibilities

• Resolve user inquiries regarding computer software and hardware operations.
• Install software and perform hardware testing remotely.
• Execute commands and monitor system functioning to verify operations and detect errors.
• Maintain detailed records of data communication transactions, problems, and remedial actions.
• Conduct computer diagnostics and review technical manuals to investigate and resolve issues.

Required Skills

• 7 to 10 years of professional experience.
• Proficiency in Python, C#, and C++.
• 5+ years of experience in Data Science or Machine Learning coursework.
• Experience with configuration management, desktop communications, and operating system software.
• Knowledge of internet directory services software.
• Ability to work independently and manage time effectively.
• Strong problem-solving and interpersonal communication skills.

Preferred Skills

• Associate degree in a computer-related field or equivalent training.

Key Skills

Education

Any Graduate