← Back to jobs

Experis Logo
Support Lead Engineer

Experis

 

Austin, TX, USA

Posted On: Just posted
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Support Lead
Tenure: No Preference/Any
Related Jobs

No related jobs found

Description

Own end-to-end MCAD user support, service reliability, and operational delivery for engineering applications and virtual desktop environments. This role is hybrid.

Responsibilities

  • Lead operational support for VMware/Omnissa Horizon (Windows & macOS), ensuring performance, stability, and user experience.
  • Oversee deployment, upgrades, and lifecycle management of MCAD and simulation applications, including Siemens NX and Ansys.
  • Manage user accounts, entitlements, licenses, and SMB/CIFS file share access across platforms.
  • Coordinate HPC cluster access, job execution issues, license usage, and capacity constraints with infrastructure teams.
  • Own and improve automated onboarding workflows; debug and resolve automation failures.

Required Skills

  • 10+ years of hands-on experience with VMware Horizon / Omnissa Horizon Client.
  • Working knowledge of Siemens NX and Teamcenter.
  • Application deployment and software management experience.
  • HPC Cluster Administration skills.
  • Troubleshooting SMB/CIFS network share access and managing mapped drives.
  • Networking and VPN diagnosis capabilities.
  • Strong verbal and written communication skills in English.

Preferred Skills

  • FEA & Simulation software knowledge such as Ansys products: Mechanical, Maxwell, HFSS, EDT, OpticStudio/Zemax, Additive Suite, EMC Plus.
  • Troubleshooting macOS-specific Horizon/Omnissa client issues.
  • Proficiency in Excel, Word, and PowerPoint.
Education

Any Graduate

Related Jobs

No related jobs found

← Back to jobs