Description

You will support 24/7/365 life safety operations in an onsite capacity in Colonial Heights, VA.

Responsibilities

• Configure and maintain Windows and Linux servers and monitor for resource anomalies.
• Handle Tier 1 support requests, break/fix tasks, and connection issues for end users.
• Deploy and configure desktop, laptop, and peripheral hardware.
• Maintain detailed documentation for projects, architecture, inventory, and change history.
• Participate in an on-call rotation to support continuous operations.

Required Skills

• 3-5 years of experience with Desktop/Server applications and hardware.
• 3-5 years of experience with Virtualization and Backup and Recovery.
• 3-5 years of experience in General Network administration.
• 2-3 years of experience with hands-on Network equipment.
• 1-2 years of experience with Patch Management.
• 1-2 years of Help Desk support experience.
• 3-5 years of Customer Service experience.
• Any Graduate degree.

Preferred Skills

• 2-3 years of experience in Cybersecurity.
• 3-5 years of General Database experience.
• Programming knowledge in SQL, PHP, Bash, or PowerShell.

Key Skills

Education

Any Graduate