Description

Manage core infrastructure and provide technical support to IT staff and research scientists in Cambridge.

Responsibilities

  • Manage and prioritize multiple tasks independently to meet timeline expectations.
  • Collaborate with research scientists and IT staff to accomplish broad technical objectives.
  • Create and maintain technical and user-focused documentation.
  • Provide customer service through phone, remote access, and in-person support.

Required Skills

  • 5 years of experience in system administration.
  • Linux administration.
  • Windows Server management.
  • Active Directory.
  • VMware virtualization.
  • AWS cloud services.
  • Network administration.
  • Netbackup.
  • Strong customer service skills.

Key Skills
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