Description

You will provide technical support for 24/7/365 life safety operations onsite in Colonial Heights, VA.

Responsibilities

• Configure and maintain Windows and Linux servers.
• Respond to Tier 1 support requests and resolve break/fix issues for end-user resources.
• Deploy and configure desktop, laptop, and peripheral hardware.
• Monitor system resources for server and service anomalies.
• Assist with cybersecurity control improvements and threat hunting efforts.

Required Skills

• 4 years of experience with patch management.
• 4 years of experience with desktop and server applications.
• 4 years of hands-on experience with network equipment.
• 3 years of experience with virtualization.
• 3 years of experience with backup and recovery.
• 3 years of general network knowledge.
• 2 years of experience with desktop, laptop, and server hardware.
• 1 year of help desk support and customer service experience.
• Ability to automate tasks.

Preferred Skills

• 2 years of cybersecurity experience.
• 2 years of general database knowledge.
• Programming knowledge in SQL, PHP, Bash, or PowerShell.

Key Skills

Education

Any Gradute