Description

You will administer and maintain the core IT infrastructure supporting daily operations.

Responsibilities

• Provide technical support to end-users, diagnosing and resolving hardware and software problems.
• Install, configure, and maintain servers, workstations, and network equipment.
• Manage EDI processes, including retrieving data files and submitting electronic medical claims.
• Support the external-facing Line of Business application by providing user support.
• Collaborate with senior administrators on system upgrades, migrations, and integrations.

Required Skills

• 5+ years of experience in IT support.
• Basic understanding of Windows desktop and server operating systems.
• Familiarity with fundamental networking principles.
• Experience with Active Directory, DNS, and DHCP.
• Knowledge of VMware ESXi.
• Strong troubleshooting and problem-solving abilities.
• Proficiency in English (reading, writing, and speaking).
• Ability to work independently and collaboratively.
• Previous experience in IT support.

Key Skills

Education

Any Graduate