Description

You will manage the provisioning, installation, configuration, and maintenance of hardware, software, and infrastructure for the Transportation Operations Center.

This role is on-site.

Responsibilities

  • Configure and deploy Linux (Red Hat) and Windows servers, plus desktop and laptop hardware.
  • Monitor system resources, application logs, and server anomalies to ensure availability.
  • Perform daily backups, file archival, and regular OS patching and upgrades.
  • Troubleshoot and resolve Tier 1 through Tier 3 support requests, including hardware failures and connection issues.
  • Maintain detailed documentation for project architecture, inventory, change history, and operational procedures.

Required Skills

  • 5+ years of experience with Linux (Red Hat) and Windows Server administration.
  • 5+ years of experience with desktop, laptop, and server hardware.
  • 5+ years of experience with Active Directory Administration.
  • 5+ years of experience with VMware virtualization.
  • 5+ years of experience with backup and recovery operations.
  • 5+ years of experience in help desk and customer service support.
  • Ability to participate in a rotating on-call support schedule.

Preferred Skills

  • 3 years of experience with SQL databases.
  • 3 years of experience with cybersecurity.
  • 2 years of experience with Video Management Systems or Audio-Video support.

Education

Any Graduate