You will manage the provisioning, installation, configuration, and maintenance of hardware, software, and infrastructure for the Transportation Operations Center.
This role is on-site.
Responsibilities
- Configure and deploy Linux (Red Hat) and Windows servers, plus desktop and laptop hardware.
- Monitor system resources, application logs, and server anomalies to ensure availability.
- Perform daily backups, file archival, and regular OS patching and upgrades.
- Troubleshoot and resolve Tier 1 through Tier 3 support requests, including hardware failures and connection issues.
- Maintain detailed documentation for project architecture, inventory, change history, and operational procedures.
Required Skills
- 5+ years of experience with Linux (Red Hat) and Windows Server administration.
- 5+ years of experience with desktop, laptop, and server hardware.
- 5+ years of experience with Active Directory Administration.
- 5+ years of experience with VMware virtualization.
- 5+ years of experience with backup and recovery operations.
- 5+ years of experience in help desk and customer service support.
- Ability to participate in a rotating on-call support schedule.
Preferred Skills
- 3 years of experience with SQL databases.
- 3 years of experience with cybersecurity.
- 2 years of experience with Video Management Systems or Audio-Video support.