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System Analyst
Pasig, Metro Manila, Philippines
Posted On: 2 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: System Analyst
Tenure: No Preference/Any
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Description
Translate business requirements into technical solutions within the Dynamics 365 ecosystem.
Responsibilities
- Translate business requirements into functional designs for D365 and integrated applications.
- Configure and implement Dynamics 365 Customer Service and Contact Center modules.
- Manage the development lifecycle using Azure DevOps.
- Execute test plans, perform manual unit testing, and track defects.
- Perform data mapping and support SIT and UAT defect resolution.
Required Skills
- 5+ years of experience in system analysis or related roles.
- Hands-on experience with Dynamics 365 (CE, Sales, and Service).
- Proficiency with PowerApps (Model-Driven and Canvas).
- Experience with Power Automate and Power BI.
- Knowledge of SharePoint and Azure DevOps.
- Ability to work with JavaScript and D365 Plugins.
- Experience in troubleshooting Dynamics 365 Customer Service and Contact Center issues.
Education
Any Graduate
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