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Alabang, Muntinlupa, Metro Manila, Philippines
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We are looking for a technically strong team member with a multi-learning mindset who is curious, pragmatic, and comfortable contributing across software engineering, test automation, validation, and operational topics. As a member of the product team, you will work closely with Subject Matter Experts, Validation Managers, the Business Product Owner, Developers and other stakeholders.
Tasks & responsibilities
Manage systems throughout their full lifecycle, including operations, maintenance, support, enhancements, compliance documentation, and decommissioning.
Coordinate backup/recovery activities, disaster recovery testing, monitoring, logging, and operational readiness.
Ensure compliance with security, risk, governance, audit, access management, and information protection requirements.
Coordinate technical activities including infrastructure changes, patching, vulnerability remediation, certificate management, and cloud compliance.
Manage incident, problem, change, release, and service management processes to ensure system stability and reliability.
Oversee software and license management, performance optimization, scalability improvements, and cost-efficiency initiatives.
Act as the primary liaison between business, IT, vendors, and auditors, coordinating cross-functional activities and stakeholder communications.
Support system migrations, archival, modernization, and retirement activities in alignment with technology roadmaps
Requirements - Technical Skillset
IT-related Bachelor or related/equivalent discipline combined with 3+ years of relevant experience working as IT System Lead or similar
Subject Matter Expert in the areas Change Control for Computer Systems, GxP relevant IT Systems, Computer Systems Design and Installation
Work experience in
container-based solutions (e.g. Red Hat Openshift, AWS EKS, AWS Fargate, Kubernetes)
cloud-based platforms, preferably AWS Cloud services and cloud operations
Expert level in GitOps including CI/CD environments as well as container platforms and management systems (Jenkins, Git, Atlassian JIRA, Bitbucket)
ITIL Change, Problem and Incident Management
System Monitoring and application monitoring solutions using AWS native services and third-party observability platforms, such as Dynatrace
Vulnerability Management: Conduct vulnerability assessment, risk prioritization, remediation tracking, and compliance reporting using ServiceNow (SNOW) and third-party security tool
Expert-level proficiency in automating and managing cloud infrastructure using IaC principles and tools, ensuring scalable, repeatable, and compliant deployments.
Work experience in regulated environments (GxP) is a plus
Good communication skills (both written and oral) and team player
Excellent language skills in English
Any Graduate
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