Description

You will provide technology leadership for developing, integrating, and supporting Client Health’s Technology Voice Services.

Responsibilities

• Deliver a range of Trading Voice services into the Company, focusing on engineering, operations assistance, monitoring, and controls.
• Manage and monitor the Trading Voice infrastructure and perform ready for business checks.
• Provide L2/L3 Engineering and troubleshoot all Trading Voice related issues.
• Certify new software releases and assess new features while adhering to Internal Controls and procedures.
• Liaise with external partners and vendors for support, change management, and manage escalations to management.

Required Skills

• 5+ years of experience in Trader Voice Engineering.
• Deep SIP protocol and VoIP Telephony expertise.
• Knowledge of Trader Voice systems including IPC systems, Hoots, Private Lines, and Cloud9.
• Experience running software in a VDI environment.
• Experience running VMs on ESXi and KVM environments.
• Experience with database technologies (MySQL, MS SQL), administration, and query search operations.
• Understanding of CISCO telephony, MS Teams, and Skype for Business applications.
• Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM).
• Experience working in a financial institution in technology.

Key Skills

Education

Bachelor's degree