Description

You administer the Nexthink cloud platform and portal, ensuring consistent data ingestion and operational health across endpoints.

This role is on-site.

Responsibilities

• Administer and operate the Nexthink cloud platform and portal, handling day-to-day monitoring and operational support.
• Support Nexthink Collector deployment, updates, and ongoing health monitoring to maintain data integrity.
• Configure and maintain dashboards, investigations, campaigns, alerts, and reports for digital experience insights.
• Analyze experience data to identify trends, recurring issues, and degradation patterns across endpoints.
• Develop, test, and maintain Nexthink automations and remediation actions using PowerShell and Bash.

Required Skills

• 10-15 years of relevant experience in endpoint or digital experience monitoring and administration.
• Hands-on experience with Nexthink administration and platform operations (cloud platform and Portal).
• Proficiency in PowerShell and Bash for remediation scripting and automation actions.
• Strong data analysis skills to interpret experience data and drive operational insights.
• Experience with API integrations and support for Nexthink extensions, including ServiceNow and endpoint management platforms.

Preferred Skills

• Python for scripting and automation support.
• Experience with automation tools for workflow orchestration and operational efficiency.

Key Skills

Education

Any Graduate