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System Support Technician

RulesIQ

 

Roseville, CA, USA

Posted On: 15+ days ago
Experience: 4+ years
Availability: Hybrid
Openings: 1
Category: System Support engineer
Tenure: Contract - W2
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Description

Maintain high availability for calibration controllers and software while managing the Americas computer refresh program.

This role is on-site.

Responsibilities

  • Ensure uptime for calibration controllers and associated supporting software.
  • Manage the Americas region computer refresh program, including installation, configuration, and deployment of proprietary software.
  • Troubleshoot and resolve calibration system issues by collaborating with software developers and IT teams.
  • Validate updates, enhancements, infrastructure changes, and security patches prior to implementation.
  • Continuously improve existing processes and tools.

Required Skills

  • 4+ years of experience in calibration using automated tools, system troubleshooting, software support, or development.
  • Ability to troubleshoot systems comprising electronic equipment, printers, computers, and controlling software.
  • Proficiency in Unix OS, specifically using shell or command prompt to navigate directories and execute commands.
  • Ability to read and understand low-level or scripting languages including C, BASIC, Perl, or Python.
  • Working knowledge of electronics measurement equipment.
  • Ability to extract technical information from manuals and manage ticket workloads independently.
  • Degree or equivalent work experience in a related technical field.

Preferred Skills

  • Familiarity with Keysight calibration platforms.

Education

Any Graduate

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