Description

You will manage and support Microsoft 365 environments, SharePoint solutions, and cloud applications.

Responsibilities

• Troubleshoot and resolve technical issues related to software configuration, M365 Admin Centers, and custom SharePoint solutions.
• Install, configure, test, and maintain systems, application software, and servers required for designed solutions.
• Perform root cause analysis and develop workaround solutions for complex application and system problems.
• Document troubleshooting steps, technical configurations, and governance processes.
• Monitor current systems to recommend enhancements and implement process improvements.
• Collaborate with peers and management to resolve customer issues within established service levels.

Required Skills

• Expertise in M365 setup, configuration, and operational support.
• Extensive experience with SharePoint Technologies, including SharePoint Server 2019 and SharePoint Online.
• Proficiency with M365 Admin Centers, specifically Power Platform, Exchange, Teams, OneDrive, and SharePoint Admin Centers.
• Hands-on experience with HTML5, CSS3, JavaScript, and the .NET framework.
• Knowledge of RESTful application design and cloud platforms.
• Experience with Internet Information Services (IIS) and general database design and administration.
• Ability to manage application and server-level security.
• Strong technical documentation and communication skills.
• Minimum of 8 years of experience with a Bachelor's degree, 10 years with an Associate's degree, or 12 years with a High School diploma.

Key Skills

Education

Any Graduate