Description

You will administer and support core SaaS applications and endpoint infrastructure.

This role is on-site.

Responsibilities

• Administer Atlassian Jira and Confluence, managing user access, permissions, workflows, and configurations.
• Manage and support SaaS applications including Zendesk, Smartsheet, and Zapier.
• Handle user provisioning, access control, and identity management following IAM best practices.
• Administer Microsoft 365 services, managing user accounts, groups, and collaboration tools.
• Troubleshoot and resolve application, access, and endpoint issues across Windows and macOS environments.

Required Skills

• 4-6 years experience in systems administration or SaaS application support.
• Hands-on experience with Atlassian tools (Jira, Confluence).
• Experience administering Microsoft 365 environments.
• Knowledge of Identity and Access Management (IAM) concepts and tools.
• Experience supporting Windows and macOS operating systems.
• Familiarity with SaaS tools like Zendesk, Smartsheet, and Zapier.
• Strong troubleshooting and customer support skills.

Preferred Skills

• Experience with Microsoft Dynamics 365.
• Ability to assist with SaaS integrations and automation initiatives.

Key Skills

Education

Any Graduate