Description

Leads end-to-end administration, engineering, licensing, and governance of the Microsoft 365 platform including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Copilot, and Entra ID

Ownership of collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness

Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability

Manage enterprise identity and access through Microsoft Entra ID by enforcing SSO, MFA, Conditional Access, privileged access controls, identity governance, least-privilege licensing, and permissions reviews

Strengthen platform security and compliance using Microsoft Purview, Insider Risk Management, data classification, DLP, retention, eDiscovery, and pre-rollout security hardening for major platform changes

Analyzes business and technical requirements to design, develop, and implement Microsoft 365 solutions, leveraging project management best practices and cross-functional collaboration to deliver scalable technology solutions that improve and integrate business processes

Provides technical leadership and mentorship within a broader team

Other duties as assigned

Key Skills

Education

Any Gradute