Description

Responsibilities/Expectations: Leads end-to-end administration, engineering, licensing, and governance of the Microsoft 365 platform including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Copilot, and Entra ID Ownership of collaboration platform strategies by monitoring the Microsoft 365 roadmap, evaluating emerging capabilities for business value and security fit, and guiding testing, staging, and production readiness Ensures platform reliability by providing Tier 3 support, leading root-cause analysis and post-incident reviews, and documenting solutions that improve system stability Manage enterprise identity and access through Microsoft Entra ID by enforcing SSO, MFA, Conditional Access, privileged access controls, identity governance, least-privilege licensing, and permissions reviews Strengthen platform security and compliance using Microsoft Purview, Insider Risk Management, data classification, DLP, retention, eDiscovery, and pre-rollout security hardening for major platform changes Analyzes business and technical requirements to design, develop, and implement Microsoft 365 solutions, leveraging project management best practices and cross-functional collaboration to deliver scalable technology solutions that improve and integrate business processes Provides technical leadership and mentorship within a broader team Other duties as assigned Education/Years of Experience: Required: High school diploma or GED and a minimum fifteen (15) years' IT experience, OR Associate's degree and a minimum ten (10) years' IT experience, OR Bachelor's degree in IT-related field and a minimum eight (8) years' IT experience Other Requirements

Key Skills

Education

Bachelor's or Master's degrees