Description

Job Responsibilities include:

Manage backlog reduction and intake processing to improve SLA adherence and throughput.

Track documentation follow‑ups, remediation activities, and exception cleanup to reduce compliance risk.

Standardize and scrub confidential repositories to support governance and CIDER readiness.

Support parallel processing of BAU requests and SNOW automation pilot activities without disruption.

Analyze intake volume, backlog trends, and risk factors to prioritize work effectively.

Provide clear status updates and coordination across stakeholders to keep projects on track.

Required Qualifications:

Bachelor’s degree or equivalent professional experience preferred.

3+ years of relevant experience in operations, governance, or documentation-focused roles.

Hands-on experience with Jira, SharePoint, Excel, and data archiving/standardizing repositories.

Strong governance and technical writing experience with the ability to manage backlogs, compliance tracking, and parallel workflows effectively

Key Skills

Education

Any Graduate