Description

Support systems operations engineering through technical research, process improvement, and stakeholder communication.

Responsibilities

• Execute low to moderately complex initiatives within Systems Operations Engineering.
• Identify and implement opportunities for process improvements in technical support strategies.
• Analyze tactical assignments requiring technical research and evaluation of technical queries.
• Present recommendations to resolve technical situations and provide updates to client personnel and internal stakeholders.
• Act as an internal consultant regarding tools and processes, ensuring adherence to technical process controls and standards.

Required Skills

• 5+ years of experience in systems engineering or equivalent professional background.
• Experience managing technical issues related to large-scale applications, systems, or databases.
• Strong analytical skills for reviewing and evaluating technical queries.
• Ability to extract data, create standard databases, or perform limited programming.
• Proficiency in troubleshooting and technical support.
• Strong communication skills for interacting with functional colleagues and partners.

Preferred Skills

• Any Graduate

Key Skills

Education

Any Graduate