Description

You will manage system administration, deployment, and Level 3 technical support within a secure service provider environment.

This role is hybrid.

Responsibilities

• Deploy Windows OS images and customer environments using Windows Server and Linux.
• Perform routine system patching, general administration, and hardware troubleshooting.
• Provide Level 3 technical support for systems issues and Level 1 support for security issues.
• Maintain system documentation and track assets within an IT asset management system.
• Participate in a 24/7 on-call rotation schedule.

Required Skills

• 5+ years of system administration experience in a Windows server environment.
• Proficiency with Windows PowerShell or other current scripting languages.
• Working knowledge of TCP/IP network fundamentals and protocols including FTP, SSH, SMTP, HTTP, and HTTPS.
• Experience using systems management, monitoring, diagnostic, and troubleshooting tools.
• Strong technical problem-solving skills and understanding of computer system integration.
• Experience with Microsoft and Linux technologies.
• Degree in Computer Science, Information Systems, or related field.

Preferred Skills

• Hands-on experience in a data center or virtualization environment.
• Experience working in security-compliant environments such as PCI, SOX, HiTrust, or ISO.
• Familiarity with the ITIL framework and BigFix systems management software.

Key Skills

Education

Any Graduate