Assist with implementing and administering store hardware and software solutions, including POS systems, peripherals, and mobile devices.
Provide support for issues encountered with store technology.
Maintain customer satisfaction by addressing issues in a timely manner, often interfacing directly with store associates.
Utilize reporting tools, scripting languages, and automation techniques to streamline workflows and enhance system performance.
Communicate with internal and external business partners to understand and troubleshoot technology issues related to MDM migration and Android device configuration.
Provide technical assistance for store technology projects and collaborate with project teams to define requirements and contribute to implementation