Description

You will manage and maintain the core enterprise collaboration and automation platforms.

Responsibilities

• Administer, configure, and maintain Jira and Confluence instances, managing users, permissions, and workflows.
• Manage Slack workspace administration, including channel strategy, user lifecycle, and security policy enforcement.
• Provide ongoing support and maintenance for the Bonita BPM platform for business process automation.
• Develop custom scripts in Groovy and Python to enhance Jira functionality and automate system tasks.
• Design and manage complex Slack integrations using APIs and bot frameworks.

Required Skills

• 5+ years of experience administering Jira, Confluence, and Slack in an enterprise setting.
• Proficiency in Groovy scripting (or Java) for Jira customizations.
• Strong programming skills in Python for automation and system integration.
• Solid knowledge of workflow management and Business Process Management (BPM), specifically Bonita experience is preferred.
• In-depth knowledge of Linux operating systems administration and scripting.
• Experience managing backend databases and resolving data issues.
• Demonstrated ability to troubleshoot and provide L1/L2 technical support for collaboration tools.
• Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
• Familiarity with REST APIs and webhook integration patterns.

Preferred Skills

• Experience with Single Sign-On (SSO/SAML) and directory services like Active Directory.
• Practical experience utilizing Large Language Models (LLMs) and Generative AI (GenAI).

Key Skills

Education

Bachelor's degree