Description

What's the Job?

• Provide day-to-day platform support for Enterprise Services Technology applications and infrastructure, focusing on stability, security, scalability, speed, and cost.
• Participate in complex technical issues and initiatives involving large-scale applications, systems, databases, and related technical products and services.
• Collaborate with infrastructure and application teams to lead, monitor, and resolve system outages while supporting availability management.
• Recognize recurring problems and proactively recommend solutions and process improvements with cross-functional partners.
• Serve as a key participant in large-scale computer systems and network infrastructure operations for Systems and Operations.

What's Needed?

• 2+ years of Systems Engineering experience (or equivalent demonstrated through one or a combination of work experience, training, military experience, and/or education).
• Flexibility to work in a 24/7 environment, including weekends and holidays, and on-call basis based on demands, with willingness to work beyond shift hours if needed.
• Working knowledge of varying technologies, including Linux, Autosys, Windows OS, Harness, ServiceNow, TFE, Cloud Management Portal, Big Panda, AppDynamics, ThousandEyes, and Splunk.
• Proficient experience with incident management, problem management, and change management.
• Ability to adhere to HR policies, shift availability, team meetings, and daily cadence.

What's in it for me?

• Opportunity to support enterprise platforms where reliability, security, and performance directly impact critical services.
• Work in a collaborative environment with infrastructure, application teams, and management to drive outages and operational issues to closure.
• Chance to strengthen your production support expertise in a highly critical environment and expand your technology toolkit.
• Structured expectations around shift coverage and operational cadence, helping you stay aligned and effective.
• Motivating, high-impact work where urgency, ownership, and solution focus matter every day

Key Skills

Education

Any Graduate