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Systems Operations Engineer

Work Novas

 

Charlotte, NC, USA

Posted On: 2 days ago
Experience: 4+ years
Availability: Hybrid
Openings: 1
Category: Specialty Systems Operations Engineer
Tenure: Full-time Only
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Description

You will manage and maintain email security infrastructure to ensure optimal mail flow across the enterprise.

This role is on-site.

Responsibilities

  • Manage email security tools including Proofpoint, M365 Defender, and FireEye.
  • Troubleshoot mail flow via SMTP configuration and protocols such as DNS, MX, DKIM, and SPF.
  • Monitor system performance using ServiceNow, Jira, Nagios, and Splunk.
  • Execute tasks within enterprise change management processes and security compliance frameworks.
  • Handle enterprise incident management and technical documentation.

Required Skills

  • 4+ years of experience with email security applications and tools.
  • Hands-on experience with ServiceNow, Jira, Nagios, and Splunk.
  • Expertise in SMTP configuration and connectivity.
  • Deep understanding of email security protocols including DNS, MX, DKIM, and SPF.
  • Experience with enterprise incident management and compliance processes.
  • Strong technical documentation skills.
  • Bachelor's degree or equivalent experience.

Preferred Skills

  • Experience with enterprise change management processes.

Education

Any Graduate

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