Description

You will monitor application and infrastructure dashboards, perform incident triage, and resolve low-complexity operational issues using established runbooks.

This role is on-site.

Responsibilities

• Monitor application and infrastructure dashboards to identify events, alerts, and performance issues proactively.
• Perform incident triage, troubleshooting, and resolution using established runbooks and operational procedures.
• Review basic tactical issues, policies, or procedures related to low-risk tasks with narrower impact.
• Collaborate with cross-functional teams to ensure timely resolution and documentation of incidents.

Required Skills

• 5+ years of Technology Engineering experience, or equivalent demonstrated through work, training, military experience, or education.
• Hands-on experience with Linux environments, log review, and system telemetry analysis.
• Experience with enterprise monitoring tools such as AppDynamics and Splunk.
• Knowledge of batch scheduling and workload automation tools like Autosys.
• Familiarity with Oracle databases, SQL, and ITSM tools such as ServiceNow.

Preferred Skills

• Experience with any Graduate education in a related technical field.

Key Skills

Education

Any Graduate