Systems Support Engineer 1

You will provide technical support and system maintenance for management information systems within DoD closed areas.

Responsibilities

• Troubleshoot end-user problems via phone or site visits to ensure continuous system operation.
• Design, integrate, and implement basic level user information systems and hardware/software installations.
• Manage system resources including account administration, password management, security, and access control.
• Monitor system performance and maintain detailed hardware and software inventories.
• Execute system updates, upgrades, hardening, and disaster recovery protocols.

Required Skills

• Active Final DoD Secret clearance required on day one.
• Experience with DevSecOps, Cameo, and Teamwork Cloud.
• Proficiency in PKI certificate management and VDI infrastructure management.
• Experience managing enterprise storage, quota management, and backup/disaster recovery.
• Skills in system installation, integration, implementation, and maintenance.
• Ability to develop functional and technical IT system requirements and specifications.
• 2+ years of job-related experience; 10+ years preferred due to work complexity.
• Bachelor's Degree or equivalent combination of education and experience.

Preferred Skills

• Command line proficiency.