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Systems/Helpdesk Analyst

Smart IMS

 

Corning, NY, USA

Posted On: 30+ days ago
Experience: 2+ years
Availability: Onsite
Openings: 1
Category: Helpdesk Analyst
Tenure: No Preference/Any
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Description

You will provide technical support and manage core IT infrastructure components in Corning, NY.

Responsibilities

  • Administer Active Directory and manage cloud applications, including Microsoft and third-party tools.
  • Handle hardware and software installation, configuration, and troubleshooting.
  • Manage the asset lifecycle, including inventory management and deployment server utilization for imaging.
  • Remediate anti-virus threats and configure security software.
  • Utilize ServiceNow for ticket management and maintain accurate documentation and records.

Required Skills

  • 2+ years of experience in technical support or systems administration.
  • Active Directory administration.
  • Hardware and software installation, configuration, and troubleshooting.
  • ServiceNow for ticket management.
  • Experience with imaging and deployment servers.
  • Knowledge of asset lifecycle and inventory management.
  • Proficiency in managing anti-virus and security software.
  • Strong organization, task prioritization, and time management skills.
  • Advanced English language proficiency.

Preferred Skills

  • Degree from any graduate program.

Education

Any Graduate

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