Description

You will provide technical support and manage core IT infrastructure components.

This role is remote.

Responsibilities

• Administer Active Directory and manage cloud applications and security packages.
• Install configure and troubleshoot hardware and software.
• Utilize ServiceNow for ticket management documentation and asset lifecycle tracking.
• Remediate anti-virus threats and manage system imaging via deployment servers.
• Maintain accurate inventory records and manage asset lifecycles.

Required Skills

• 5+ years of experience in technical support or systems administration.
• Proficiency in Active Directory administration.
• Hands-on experience with ServiceNow for ticket management.
• Strong hardware and software installation and troubleshooting skills.
• Experience with imaging and deployment server utilization.
• Knowledge of asset and inventory management processes.
• Ability to manage security software installation and configuration.
• Advanced English language proficiency.

Preferred Skills

• Experience with vendor engagement and project participation.
• Knowledge of cloud application management.

Key Skills

Education

Any Graduate