Description

You administer and support BI platforms across the organization.

Responsibilities

• Administer and support SAP BusinessObjects, Tableau Server, and Microsoft Power BI Service environments.
• Monitor platform performance, availability, and usage, troubleshooting technical issues as they arise.
• Manage user access roles and security configurations across all BI tools.
• Assist report developers and business users with publishing, scheduling, and optimizing dashboards.
• Coordinate with infrastructure, data engineering, and security teams to maintain platform reliability and compliance.
• Perform platform upgrades, patching, and backups.
• Document support procedures, configurations, and best practices.

Required Skills

• 3 to 7 years of experience in BI platform support and administration.
• Hands-on experience with SAP BusinessObjects, Tableau Server, and Power BI Service.
• Good SQL skills and understanding of data modeling and ETL processes.
• Experience with scripting using PowerShell, VB Script, and Python for automation.
• Familiarity with authentication protocols like Active Directory, SAML, and OAuth.
• Bachelor’s degree in Computer Science, Information Systems, or related field.

Preferred Skills

• Exposure to ITIL practices and tools like ServiceNow or Jira.
• Experience with cloud platforms such as Azure.

Key Skills

Education

Any Gradute