Description

You administer and support BI platform environments.

Responsibilities

• Administer and support SAP BusinessObjects, Tableau Server, and Microsoft Power BI Service environments.
• Monitor platform performance, availability, and usage, troubleshooting and resolving technical issues.
• Manage user access roles and security configurations across BI tools.
• Assist report developers and business users with publishing, scheduling, and optimizing dashboards and reports.
• Perform upgrades, patches, and backups for BI platforms.

Required Skills

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 3 to 7 years of experience in BI platform support and administration.
• Hands-on experience with SAP BusinessObjects, Tableau Server, and Power BI Service.
• Good SQL skills and understanding of data modeling and ETL processes.
• Experience with scripting PowerShell, VB Script, and Python for automation and monitoring.
• Familiarity with authentication protocols such as Active Directory, SAML, and OAuth.
• Excellent communication and problem-solving skills.

Preferred Skills

• Exposure to ITIL practices and tools like ServiceNow or Jira.
• Certification in SAP BusinessObjects, Tableau, or Power BI.

Key Skills

Education

Bachelor's degree