Description

Provide technical support and configuration management for Teamcenter and Creo environments. Own L1, L2, and L3 systemic production issues as the first point of contact. Manage Teamcenter Multisite issues and support users across the Americas region.

Responsibilities

• Configure Teamcenter workflows, classification administration, project management, and Access Manager.
• Onboard new users and provide technical support for Teamcenter and Creo installations.
• Create technical documentation including test cases for system integration/UAT, user training manuals, and FAQs.
• Resolve complex end-user product issues using analytical skills.

Required Skills

• 3+ years of direct experience with Teamcenter configurations and L1/L2/L3 support.
• Expertise in Active Workspace versions and configurations.
• Proficiency with Teamcenter-Creo integrations and Creo customizations.
• Experience with BMIDE using ITK, C++, Java, and SOA.
• Strong knowledge of Teamcenter Multisite environments.
• Ability to document test cases and user training materials.

Preferred Skills

• Experience with Multi CAD support.
• Knowledge of Teamcenter PLM and the manufacturing domain.

Key Skills

Education

Not specified