Description

Provide technical support and configuration management for Teamcenter and Creo environments, owning L1, L2, and L3 systemic production issues as the first point of contact.

This role is on-site.

Responsibilities

• Configure Teamcenter workflows, classification administration, project management, and Access Manager.
• Manage Teamcenter Multisite issues and support users across the Americas region.
• Onboard new users and provide technical support for Teamcenter and Creo installations.
• Resolve complex end-user product issues using analytical skills.
• Create technical documentation including test cases for system integration/UAT, user training manuals, and FAQs.

Required Skills

• 3+ years of direct experience with Teamcenter configurations and L1/L2/L3 support.
• Expertise in Active Workspace versions and configurations.
• Proficiency with Teamcenter-Creo integrations and Creo customizations.
• Experience with BMIDE using ITK, C++, Java, and SOA.
• Strong knowledge of Teamcenter Multisite environments.
• Ability to document test cases and user training materials.

Preferred Skills

• Experience with Multi CAD support.
• Knowledge of Teamcenter PLM and the manufacturing domain.

Key Skills

Education

Not specified