Description

You will drive modernization efforts within the collections space by leading technical integration and development.

Responsibilities

• Serve as the primary liaison between business and technical teams for campaign management modernization.
• Lead and coordinate offshore development teams.
• Oversee migration of multiple Access databases into SQL Server and a new cloud-ready architecture.
• Collaborate with developers on upgrading the Campaign Generation tool (Angular frontend to Java frontend, .NET API, SQL Server backend).
• Validate data accuracy and campaign functionality through hands-on SQL testing.

Required Skills

• Strong technical background in SQL and data-intensive applications.
• Experience with contact center technologies and campaign management tools.
• Familiarity with Angular, Java, .NET APIs, and Cloud architectures.
• Ability to lead offshore teams and manage cross-functional collaboration.
• Excellent problem-solving skills in a complex regulatory environment.
• 5+ years of professional experience.
• Morning availability for offshore coordination (7 AM – 11 AM CST).

Preferred Skills

• Previous experience in collections or financial services.
• Knowledge of IVR systems and voice campaign technologies.

Key Skills

Education

Any Graduate