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Wilmington, DE, USA
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• Knowledge of AWS, Java, Spring Boot, Angular, SQL and Unix/Shell scripting and Dynatrace
• Experience in Level 2 (L2) Application Support, including incident analysis, troubleshooting, issue resolution, and end-user support
• Proficiency in performing system health checks, monitoring application performance, and proactively identifying operational issues
• Strong debugging and analytical skills, with the ability to trace logs, analyze errors, and determine the root cause of application issues
• Support and maintain application authentication and authorization mechanisms
• Experience on SonarQube for code quality
• Basic knowledge of cloud platforms and services, including monitoring and managing cloud-based resources and applications
Soft Skills required:
• Problem-solving
• Communication
• Availability & Flexibility
• Ownership & Accountability
• Incident/Crisis Management
• Customer Focus
Bachelor's degree
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