← Back to jobs

CareerNet Technologies Pvt Ltd Logo
Tech Ops Lead

CareerNet Technologies Pvt Ltd

 

Mumbai, Maharashtra, India

Posted On: 15+ days ago
Experience: 8+ years
Availability: Onsite
Openings: 1
Category: TechOps Engineer
Tenure: No Preference/Any
Related Jobs

No related jobs found

Description

Lead technical operations for OTT and live streaming services, ensuring high availability and smooth incident resolution.

This role is on-site.

Responsibilities

  • Oversee day-to-day TechOps team operations, including roster creation and shift planning.
  • Define and improve procedures for linear channel monitoring and signal acquisition via IP, Satellite, or Fiber.
  • Manage incident performance, providing Level 2 support and guidance for complex issue resolution.
  • Lead bi-weekly team meetings and conduct one-on-one development reviews for career progression.
  • Collaborate with customer and project teams to ensure smooth support handovers and process adherence.

Required Skills

  • 8+ years of experience in technical operations for media and streaming environments.
  • Deep understanding of live video streaming workflows and end-to-end broadcast pipelines.
  • Hands-on experience with OTT platforms and live online video streaming.
  • Knowledge of signal acquisition methods including IP, Satellite, and Fiber-based delivery.
  • Experience in monitoring, incident management, and operational support for live systems.
  • Strong problem-solving and troubleshooting skills under time-sensitive conditions.
  • Ability to manage SLA-driven environments with high operational reliability expectations.
  • Experience leading technical operations teams and managing shift/roster planning.

Preferred Skills

  • Strong stakeholder communication and coordination skills across technical and business teams.
  • Experience in process definition, improvement, and operational governance.

Education

Any Graduate

Related Jobs

No related jobs found

← Back to jobs